Staying connected is key to knowing what’s happening at your school. This article will help you stay informed by showing you how to correctly set up and fix push notifications in Minga. This guide will walk you through browser settings, mobile app configurations, and common fixes. By the end, you'll be able to receive real-time updates without missing a beat.
Permission Level Required: Owner| Manager| Teacher| Staff| Student
In this article:
Enable Push Notifications: Learn the primary way to turn on alerts within the Minga platform.
How to Troubleshoot Browser Notifications: Follow steps to fix alerts when using a computer or web browser.
How to Troubleshoot Mobile Notifications: Correct notification issues specifically for the Minga mobile app.
Enable Push Notifications
Teachers and students need notifications enabled to receive timely hall pass requests, school news, and event updates directly on their devices.
Step-by-step guide to Enabling Notifications
Step-by-step guide to Enabling Notifications
Log into Minga using your school credentials.
Click on the Bell Icon located in the top right corner of your screen to open your notification center.
Click Allow when the system prompt appears asking for permission to show notifications.
Log out and back into Minga to finalize the setup.
How to Troubleshoot Browser Notifications
If you are using a web browser and aren't seeing alerts, you may need to adjust your site-specific permissions.
Step-by-step guide to Troubleshooting Browser Notifications
Step-by-step guide to Troubleshooting Browser Notifications
Click the Lock Icon located immediately to the left of the URL (app.minga.io) in your browser address bar.
Locate the Notifications toggle in the dropdown menu and ensure it is switched to On.
If Notifications are already toggled On, toggle them Off and then back On to reset the connection.
Log out and back into Minga for the changes to take effect.
Tip: Once notifications are enabled in your browser, you will receive push notifications even when you are not actively signed into the Minga tab!
Many Teachers, Staff, and Students use Chromebooks as their school device, or are using the Google Chrome browser to access the web version of Minga. Below are some handy troubleshooting steps to try if browser notifications are not working.
Google Chrome Troubleshooting Steps
Google Chrome Troubleshooting Steps
Double-check that site notifications are enabled by clicking on the three dots in the top right corner of the browser. Then, navigate to Settings > Privacy and security > Site Settings > Notifications. Then ensure that app.minga.io is allowed.
Check Site-Specific Permissions: Click the settings icon to the left of the address bar and ensure Notifications is set to Allow:
Check Global Chrome Settings: Head to Settings > Privacy and security > Site Settings > Notifications and check that the setting Sites can ask to send notifications is selected:
Disable "Quiet" Notifications: Ensure that notifications are not set to Use quieter messaging, as this blocks pop-ups.
Remove Blocked Sites: In Settings > Privacy and security > Site Settings > Notifications, check the Not allowed list and remove app.minga.io if added accidentally:
Check OS Settings: Check that Windows Focus Assist or macOS Focus/Do Not Disturb is not preventing notifications from appearing.
Disable Extensions: Temporarily turn off ad blockers or extension-based trackers (e.g., uBlock Origin) that might block web push notifications.
How to Troubleshoot Mobile Notifications
When using the Minga app on a phone or tablet, device-level settings can sometimes block notifications from coming through.
Step-by-step guide to Troubleshooting Mobile Notifications
Step-by-step guide to Troubleshooting Mobile Notifications
Open the Settings app on your mobile device.
Tap on Notifications and scroll down to locate the Minga app in your list of installed applications.
Ensure the Allow Notifications toggle is switched to On.
If the toggle is already On, switch it Off and then back On to refresh the permission.
Open the Minga app, Log out, and then Log in again.
Important: If these steps do not resolve the issue, you should uninstall the Minga app, reinstall it from the App Store or Google Play Store, and repeat the "Enable Notifications" process.
FAQ
FAQ
How do I enable notifications in Minga?
You can enable notifications in Minga by clicking the Bell Icon in the top right of your dashboard and clicking Allow when prompted by your device or browser.
Why am I not receiving notifications even though they are turned on?
You may not be receiving notifications because your browser or mobile device permissions need to be refreshed; you can fix this by toggling the Notifications setting Off and back On in your device Settings and then logging out and back into the app.
Can I receive notifications if I'm not logged into the website?
Yes, you can receive notifications when not signed into the website by ensuring you have clicked Allow on the browser permission prompt and kept the Notifications toggle On in your browser's site settings.