1: Wrong grade

The student’s grade level does not match the requirements for this activity.
👉 Check the activity setup and confirm the grade restrictions.
​

4: Is not a group member of allowed group
The student is not part of the required group for this activity.
👉 Check activity group restrictions.
​

5: Is on no access list
The student is on the No Access list in your Minga.
👉 Verify the no access list in your Minga.
​

6: Is not a member of allowed registers
The student cannot register because they aren’t part of an allowed register.
👉 Review registration rules and permissions.
​

7: Wrong role
The user doesn’t have the required role (e.g., teacher, student, admin).
👉 Adjust the user’s role or confirm activity role requirements.
​

8: Is not on the required sticker list
The student does not have the sticker/tag needed for access.
👉 Confirm sticker requirements.
​

9: Is not registered
The student is trying to check in without being registered.
👉 Ensure they complete registration first.
​

10: Does not meet check-in requirements
The student doesn’t meet specific check-in conditions.
👉 Review activity requirement settings.
​

11: Already checked in today
The student has already been checked in once today.
👉 Confirm if multiple check-ins are allowed.
​

12: Activity does not exist
The activity ID is invalid or was deleted.
👉 Double-check activity details.
​

13: Person does not exist
The system cannot find this person’s profile.
👉 Ensure the user exists in Minga and is set up correctly.
​

15: Unknown error
An unexpected error occurred.
👉 Refresh the page, try again, and if the error continues, contact Minga Support.
​

16: Activity is full
The activity has reached its maximum capacity.
👉 Choose a different activity or increase capacity of the activity.
​

17: Needs a ticket
The event requires a ticket for entry.
👉 Ensure tickets are distributed and valid.
​

18: Invalid code
The code entered is incorrect or expired.
👉 Re-check the code and try again.
​

19: System error, try again later
There is a temporary system issue.
👉 Wait and try again. If persistent, contact Minga Support.
​

20: Unavailable in kiosk
This action cannot be completed in kiosk mode.
👉 Use the app or web portal.
​

21: Not on required user list
The student isn’t on the list of users allowed for this activity.
👉 Check the activity’s required user list.
​

22: In multiple homerooms
The student is assigned to more than one homeroom, which causes a conflict.
👉 Update homeroom assignments.
​

23: Not in a homeroom
The student does not have a homeroom assigned.
👉 Add them to the correct homeroom.
​

24: No homeroom
No homeroom exists for this student.
👉 Confirm homeroom setup in the system.
​

25: Unknown homeroom error
There is an issue with homeroom data.
👉 Review homeroom assignments or contact support.
​

26: Registrations are closed
The registration period has ended.
👉 Adjust registration windows or wait for the next open period.
​

27: Check-in is closed
Check-in for this activity is no longer available.
👉 Confirm check-in open/close times.
​

28: Check-in is unavailable
Check-in is currently disabled.
👉 Review the activity’s check-in settings.