Managing staffing changes shouldn't disrupt your school's daily operations or security. This article will help you provide substitutes with the necessary access to Minga so they can manage hall passes and student activities while a teacher is away. By following these steps, you can ensure every guest teacher is equipped to support your students from the moment they arrive.
Permission Level Required: Owner | Manager
In this article:
Setting up Long-term Substitute Accounts: You can provide recurring substitutes with personalized access using their school email.
Creating Generic Substitute Accounts: You can create reusable accounts for daily substitutes who do not have school-issued emails.
Preparing Login Cards for Substitutes: You can print and share login credentials to help substitutes access the platform quickly.
Setting up Long-term Substitute Accounts
If you have a recurring or long-term substitute who has a school-issued email address, you can add them directly to Minga to ensure they have consistent access to their assigned tools.
Step-by-step Guide to Setting Up Long-term Substitute Accounts
Step-by-step Guide to Setting Up Long-term Substitute Accounts
From the main menu, select People.
Select the Add Person button located at the top of the screen.
Enter user information: Input the substitute's First Name, Last Name, school-issued Email, and select their Role.
Protect the account from deletion: Toggle OFF the setting labeled Include User in SIS sync.
This ensures the account remains active during nightly data updates.
If the user is listed in your SIS and associated to your school, you can toggle the setting on so that their information and rosters stay up to date.
Click Save to create the profile.
Tip: Long-term substitutes can sign into Minga using Single Sign-on (SSO) at app.minga.io just like full-time staff members.
Creating Generic Substitute Accounts
You can manage daily substitutes who do not have school emails by creating generic accounts (e.g., "Substitute One") that can be reused throughout the school year.
Step-by-step Guide to Creating Generic Substitute Accounts
Step-by-step Guide to Creating Generic Substitute Accounts
From the main menu, select People.
Select the Add Person button located at the top of the screen.
Input generic identifiers: Enter a placeholder name such as "Substitute" in the First Name field and "One" in the Last Name field.
Assign a static email: Input a non-functional, generic email address such as [email protected].
Set a manual password: Enter a secure Password that the substitute will use to log in.
Assign permissions: Select the appropriate Role (usually Staff or Teacher) from the dropdown menu.
Disable SIS sync: Toggle OFF the Include User in SIS sync setting to prevent the account from being deleted automatically in the automatic sync.
Click Save.
Preparing Login Cards for Substitutes
Once you have created generic accounts, you can help substitutes get started by providing them with clear, printed login instructions.
Step-by-step Guide to Preparing Login Cards for Substitutes
Step-by-step Guide to Preparing Login Cards for Substitutes
Create a login reference: Open a document and list the specific credentials for each generic account you created.
Include clear instructions: Write out the exact steps for the substitute:
Navigate to app.minga.io.
Select Login with username and password.
Enter the provided Username and Password.
Distribute credentials: Print these instructions (laminating them is recommended for durability) and hand them to the substitute teacher upon their arrival at the front office.
Additional Features or Settings
Role Customization: You can adjust the permissions of a substitute account at any time by clicking the Edit icon next to their name in the Manage People tab.
Account Tracking: Use the Search bar in People Manager to quickly find and update substitute credentials if a password needs to be reset.
FAQs
FAQs
How do substitutes sign into their accounts?
Substitutes sign into their accounts by navigating to app.minga.io and selecting either Single Sign-on (for users with school email addresses) or Login with username and password (for users using generic accounts created with non-functional email addresses).
Will substitute accounts be deleted during the nightly sync?
Substitute accounts will not be deleted during the nightly sync as long as you have toggled the Include User in SIS sync setting to OFF when creating the account.
Can I reuse a generic substitute account for different people?
You can reuse a generic substitute account for different people by simply handing the login credentials to the new substitute teacher assigned for the day.
What should I do if a substitute forgets their password for a generic account? You can reset a substitute's password by finding their name in the People tab, clicking Edit, and entering a new password in the Password field.
Troubleshooting
Troubleshooting
Problem: Substitute cannot log in.
Solution: Ensure the substitute selects Login with username and password rather than SSO if they are using a generic account.
Problem: Account missing the next day.
Solution: Check their profile in People to see if the Include User in SIS sync was accidentally left ON. If it was, you will need to recreate the account and ensure the toggle is OFF.
Problem: My long- term sub cannot see their user lists. They are in our SIS and associated to our school.
Solution: Check that the setting Include user in SIS sync is toggled ON. If it is toggle OFF the sync will not 'see' the profile and will not associate their user lists to their profile.
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