This article will help you ensure your device is ready for Minga by providing the minimum technical requirements for web, iOS, and Android. This guide will walk you through supported operating systems, browser versions, and how to access Minga if your device is older. By the end, you’ll be able to log in confidently knowing your setup is fully supported.
Permission Level Required: All Users
In this Article:
Web Browser Requirements: Learn which desktop and mobile browsers provide the best experience.
Mobile App Requirements: Check if your iPhone, iPad, or Android device meets the minimum OS standards.
How to Access Minga on Unsupported Devices: Discover how to pin Minga to your home screen for quick access on unsupported devices.
Web and Desktop Browser Requirements
You can access Minga through a web browser if you meet the following requirements:
Supported Browsers: Use the latest two versions of Chrome, Edge, Safari, or Firefox.
Operating Systems: Use Windows 10+, macOS 12+ (Monterey), or the current ChromeOS channel.
Browser Settings: You must have JavaScript and cookies enabled.
Resolution: A recommended resolution of 1024×768 or higher is best for visibility.
Mobile App Requirements
iOS (iPhone & iPad)
You can run the Minga app on Apple devices that meet these criteria:
Operating System: Your device must run iOS/iPadOS 16.0 or later.
App Version: Download and use the latest version of the Minga app from the App Store.
Android
You can run the Minga app on Android devices that meet these criteria:
Operating System: Your device must run Android 10.0 (API 29) or later.
App Version: Download and use the latest version of the Minga app from the Google Play Store.
Note: Some advanced features may require a more recent Android version than the minimum 10.0.
Good to Know: The Minga mobile app works best on newer versions of the OS. While Android 10.0 is technically supported, it may encounter more issues than newer versions.
How to Access Minga on Unsupported Devices
If your mobile device does not meet the minimum requirements, the Minga app may not install. However, you can still access your account through a mobile web browser.
iPhone/iPad (Safari)
Open Minga in the Safari browser.
Tap the Share icon (the square with an upward arrow) at the bottom of the screen.
Scroll down and select the Add to Home Screen option.
Confirm by clicking Add in the top right corner.
Android (Chrome)
Open Minga in the Chrome browser.
Tap the More icon (three vertical dots) in the top right corner.
Select the Add to Home Screen option from the menu.
Follow the prompts to name the shortcut and click Add.
FAQs
FAQs
Why does Minga require iOS 16 or later? You need iOS 16 or later because Apple’s privacy and security updates require apps to meet new standards to protect your data.
What should I do if my Android device is older than version 10?
If your device runs an OS older than Android 10, you should access Minga via your mobile Web Browser (like Chrome) instead of the mobile app.
Can I use Minga on a tablet?
Yes, you can use Minga on a tablet by downloading the app on iPadOS 16+ or Android 10+, or by using a supported mobile browser.
Troubleshooting
Troubleshooting
If Minga is not working as expected, please try these solutions:
Issue: The app is freezing or won't open.
Solution: Update your Minga app to the latest version in your app store and restart your device.
Issue: Login errors on a web browser.
Solution: Clear cache and cookies in your browser settings and ensure your internet connection is stable.
Pro Tip: For technical support, reach out to [email protected] or connect with us via chat.