Direct Messaging in Minga is a powerful communication tool that helps teachers, students, and administrators connect quickly and safely. By customizing your permissions, you can create a structured environment where the right people can reach each other at the right time. This guide will help you enable messaging, manage who can talk to whom, and send your first message.
Permission Level Required: Owner
In this article:
Configure Messaging Permissions: Set up who has the authority to start and receive private conversations.
Message Students from My Class: Send direct communications to specific students or groups from your classroom roster.
Manage Individual User Access: Adjust or remove messaging capabilities for specific individuals when necessary.
Configure Direct Messaging
Permissions for Direct Messaging are flexible, allowing you to tailor the experience to your school’s unique safety needs. Setting these correctly ensures that communication remains professional and focused on student success.
Step-by-Step Guide to Configuring Permissions
Step-by-Step Guide to Configuring Permissions
Click the Settings gear icon in the main sidebar.
Locate the Direct Messaging header within the settings list.
Find the toggle for Allow messaging between Students and Teachers/Staff.
Switch the toggle to the right to enable this connection.
Select Save Changes to update the system.
Messaging Students from My Class
Teachers can quickly reach out to students regarding assignments, reminders, or check-ins directly from their class list. This saves time by allowing you to message multiple students at once without leaving your roster.
Step-by-Step Guide to Messaging Students from MyClass
Step-by-Step Guide to Messaging Students from MyClass
Click on My Class from the sidebar menu.
Check the boxes next to the names of the students you wish to message.
Click the Search action dropdown menu at the top of the list.
Select Communication and then click Direct Messaging.
Type your text into the message box and click Send.
Manage Individual User Access
While you can set broad permissions by role, sometimes you need to manage access for a specific individual. This ensures your communication environment stays productive and secure for everyone.
Step-by-Step Guide to Managing Individual Access
Step-by-Step Guide to Managing Individual Access
Open the People Manager from the side navigation or top menu.
Search for a user by name or filter by their Role.
Click the Edit (pencil) icon next to the user's name.
Toggle the Disable Direct Messaging checkbox and click Save.
FAQs
FAQs
Who can enable Direct Messaging for the school?
Only users with the Owner permission level can enable or configure Direct Messaging settings in the Settings tab.
Can I message a group of students at the same time?
You can message multiple students at once by selecting several names in the My Class tool and choosing Direct Messaging from the Communication menu.
Why can't my students reply to my messages?
Students can only reply if the Owner has enabled the specific permission to Allow messaging between students or Allow messaging between student leaders and students in the main Settings.