Understanding your Minga subscription helps you manage your school's resources and plan for the upcoming year. The Subscription page provides a centralized view of your active modules, contract dates, and real-time usage metrics. By the end of this article, you will know exactly how to audit your account and request information on additional features.
Permission Level Required: Owner
In this article
Accessing Subscription Details: How to navigate to your account information.
Reviewing Active and Available Solutions: Understanding what is included in your current plan.
Usage Statistics and Statistics: Reviewing the data behind your school's engagement.
Accessing Subscription Details
The Subscription page is the administrative hub for your school's contract and platform health.
Step-by-step Guide to Accessing Your Subscription Details
Step-by-step Guide to Accessing Your Subscription Details
Click on Settings from the left-hand navigation menu.
Click on the Subscription tab.
The Subscription dashboard will display your school name, account status, and current contract dates.
ProTip: Most Minga subscriptions are set to expire on June 30th to align with the end of the standard school year. For questions about your subscription, reach out to your Account Executive.
Reviewing Active and Available Solutions
Minga is is solution based, meaning you can see which features are currently live for your school and which can be added.
Step-by-step Guide to Viewing Your Active Solutions
Step-by-step Guide to Viewing Your Active Solutions
Under the Minga Solutions heading you can see all available solutions
Solutions that are not included in your subscription will have a Learn more option and the Request upgrade button.
Click Learn more to see an in-depth explanation of the solution.
To request access to a specific solution, click Request upgrade.
This action will populate a booking screen where you can select a time to chat with an Account Executive.
Usage Statistics and Reports
Usage statistics provide a high-level overview of how your staff and students are interacting with the platform.
Step-by-step Guide to Viewing Usage Reports
Step-by-step Guide to Viewing Usage Reports
Select Settings from the main menu.
Click on the Reports tab.
Enter the desired date range.
Select done.
Review the available metrics:
Number of Active Users
Number of Active Students
Number of Posts
Number of Hall Passes assigned
Number of Check Ins assigned
Number of Behaviors assigned
Compare these numbers against your total license count to measure school-wide adoption.
FAQs
FAQs
How do I know when my Minga subscription ends?
You can find your contract end date by navigating to the Subscription tab within the Minga menu; most typical contracts run until June 30th of the current school year.
Can a Teacher or Admin see the Subscription page?
Only users with the Owner role can see the Subscription page to protect sensitive school account and billing information.
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