Updating automation counters lets you correct a student’s position in an automation sequence when a consequence was assigned by mistake or when the student needs to restart the sequence after reaching the final step.
Permission Level Required: Owner| Manager| Behavior Manager
In this article:
Reset Counters for Specific Students: You can select one or more students and set their counter to a specific step value.
Reset Counters for All Students: You can apply a counter value to every student in the automation group.
How to Use Manual Automation Counter Resets
You can correct a student’s progressive discipline step by updating the automation counter inside the relevant automation group.
Step-by-step Guide to Updating Counters for Specific Students
Step-by-step Guide to Updating Counters for Specific Students
Navigate to Behavior Manager and open Behaviors.
○ Open the admin area where your school manages behavior automations and related settings.Select Automations.
○ The Automations section lists all automation groups tied to your progressive discipline workflows.Select the Automation Group that contains the consequence you need to correct.
○ Choose the automation group that is currently assigning the incorrect consequence (for example, your tardy policy group).Click the Pencil icon on the Automation Group.
○ The edit view opens and shows configuration options for the automation group.Locate the dropdown under Manual automation counter reset.
○ The reset control appears as a dropdown that lets you choose how broadly to apply the reset.Click Select student(s).
○ Selecting Select student(s) opens student selection tools and filters.Search for the student(s) using available filters
○ You can search by student Name, Group, List, Grade, or Role.
○ You can upload a CSV file to select students in bulk.
○ You can scan the student’s Digital ID using a scanner or a device camera.Click Apply filters and select the student(s) to reset.
○ The student list updates based on your filters, and you can choose one or more students from the results.Enter the new automation counter value.
○ The counter value determines which behavior threshold the student is currently set to in the automation sequence.
Step-by-step Guide to Updating Counters for All Students
Step-by-step Guide to Updating Counters for All Students
Navigate to Behavior Manager → Behaviors → Automations.
○ Open the same automation group used by your progressive discipline framework.Select the relevant Automation Group
○ Confirm you are editing the correct automation group before applying an “all students” reset.Click the Pencil icon and locate Manual automation counter reset.
○ The reset dropdown appears in the automation group edit view.Select All Students from the dropdown.
○ Choosing All Students applies the counter update to every student currently tracked in that automation group.Enter the desired behavior threshold number.
○ Use 0 to reset the entire group to the starting point, or enter the number of behaviors to align with the step threshold value that aligns with your policy.
Troubleshooting
Troubleshooting
Issue: The wrong students appear after filtering.
Solution: You can correct filter results by clearing filters, reselecting Group, List, Grade, or Role, and clicking Apply filters again.
Issue: The counter reset does not change the student’s step.
Solution: Confirm the reset applied by reopening the Automation Group, returning to Manual automation counter reset, and verifying the counter value you entered matches the intended threshold step.
Issue: The student cannot be found in search.
Solution: You can locate the student by switching from name search to filtering by Group, List, Grade, or Role, or by using a CSV file upload or Digital ID scan.
Pro Tip: You can document your discipline sequence thresholds (for example, 1 = warning, 3 = lunch detention) in a shared internal reference so counter resets are consistent across administrators.
FAQs
FAQs
When should I reset a student’s automation counter?
You should reset a student’s automation counter when the student received a behavior or consequence by mistake or when the student needs to be moved to a different step after reaching the final step of your progressive discipline framework.
What counter value should I enter to fully reset the behavior?
You can fully reset the behavior by entering 0, which sets the student back to no tracked occurrences in the automation sequence.
How do I move a student to a specific step in the automation sequence?
You can move a student to a specific step in the automation sequence by entering the behavior threshold number that triggers that step in your automation group.
Can I reset counters for multiple students at the same time?
You can reset counters for multiple students at the same time by using Select student(s) and selecting students via filters, CSV file upload, or Digital ID scanning before entering the new counter value.